EDITORIAL & CORRECTIONS POLICY | MORIS POLL PULSE

Every Finding Deserves Accuracy. Every Error Deserves Attention.

How Moris Poll Pulse verifies research, keeps editorial independence, reviews factual concerns, corrects published material and preserves the original record.

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Version 1.0Last updated 30 October 2026Effective date: to be confirmed on approvalResponsible entity: to be verified
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CONTENTS01 Every Finding Deserves Accuracy. Every Error Deserves Attention.02 Purpose & Application of This Policy03 Editorial Principles04 Editorial Independence05 Political Neutrality in Research Reporting06 Commercial Research & Client Influence07 Research Origin & Source Identification08 Fact Verification Before Publication09 Verification of Statistical Findings10 Sampling & Methodological Disclosure11 Questionnaire Accuracy & Context12 Political Polling Publication Standards13 Election Forecasts & Prediction Records14 Official Election Results15 Headlines, Summaries & Presentation16 Charts, Graphs & Visual Research Materials17 Photographs, Images & Editorial Integrity18 Quotations & Attribution19 Anonymous Sources & Confidential Information20 Privacy & Participant Protection21 Conflicts of Interest22 Sponsored & Commissioned Research Disclosures23 Separation of Research & Opinion24 Factual Errors & Correctable Material25 Types of Editorial Corrections26 Minor Editorial Changes27 Material Corrections28 Clarifications29 Updates & Developing Information30 Retractions & Withdrawals31 Correction Requests From the Public32 Receipt & Acknowledgement of Requests33 Initial Editorial Assessment34 Evidence Review & Fact Checking35 Independence of Correction Decisions36 Response Periods & Priority Handling37 Publication of Correction Notices38 Correction History & Transparency39 Election Prediction Corrections40 Corrections to Consumer & Brand Studies41 Privacy-Related Removal Requests42 Legal Complaints & Defamation Concerns43 Copyright & Attribution Complaints44 Media Correction Requests45 Social Media & Short-Form Publications46 Distribution of Corrected Research47 Internal Editorial Responsibilities48 Editorial Recordkeeping49 Training & Quality Review50 Public Feedback & Good-Faith Criticism51 Final Editorial Authority & Appeals52 Changes to This Policy53 Contact the Editorial Team

01 Every Finding Deserves Accuracy. Every Error Deserves Attention.

Research earns public confidence when its findings can be examined, its methods can be understood and its mistakes can be corrected without concealing the original record.

Moris Poll Pulse recognises that political polling, election forecasts, public opinion studies, consumer research and institutional surveys can influence public discussion, editorial reporting and professional decisions. Information published in these fields must therefore be handled with care, particularly where a numerical estimate, a quotation or a headline may be interpreted beyond its original context.

This policy establishes the standards intended to govern the preparation, review, publication, correction and preservation of Moris Poll Pulse research materials. It explains how factual concerns should be submitted, how corrections should be assessed and how the organisation should distinguish genuine errors from legitimate differences in interpretation. It also addresses editorial independence, political neutrality, research sponsorship, methodological disclosure, participant confidentiality, conflicts of interest, responsible media attribution and the protection of historical publication records.

Our editorial commitment is straightforward: publish what the evidence supports, explain what it cannot establish and correct material errors transparently.

Found an error? Jump straight to the Request a Correction form. You do not need to read the whole policy first.

02 Purpose & Application of This Policy

This policy applies to editorial materials published or formally authorised by Moris Poll Pulse, including political opinion polls, election estimates, voter research summaries, public opinion studies, consumer and brand research reports, institutional findings, charts, tables, written analyses, methodology pages, research announcements and related public communications.

Its purpose is to establish consistent standards for accuracy, source evaluation, methodological representation, correction procedures and accountability, regardless of whether a publication receives favourable or unfavourable attention from political organisations, commercial clients, media outlets or members of the public.

The policy distinguishes between information produced directly through Moris Poll Pulse research, information obtained from third-party sources, analytical interpretations and forecasts. Each category requires an appropriate level of verification and explanation.

Commissioned research may also be governed by confidentiality agreements, publication approvals or other contractual provisions. Such arrangements must not be used to justify knowingly false public statements or the misleading presentation of research findings. This policy does not establish that every research activity is publicly reportable; certain studies may remain confidential because of legitimate contractual, legal or participant-protection requirements. Where applicable law imposes requirements concerning publication, privacy, electoral activity or correction procedures, those requirements take precedence.

03 Editorial Principles

Moris Poll Pulse should apply consistent editorial standards to research publications, irrespective of the identity or interests of the organisation commissioning the work. Published claims should be supported by available evidence. Statistical findings should be presented with sufficient context to permit responsible interpretation. Material limitations should not be omitted merely because they make a headline less compelling.

Editorial staff should distinguish between verifiable facts, survey responses, analytical judgments, predictions and commentary. These categories should not be presented interchangeably. A respondent's opinion is evidence that the respondent expressed a particular view; it is not automatically proof that every factual assertion contained in that opinion is correct.

Editorial decisions should also consider the foreseeable consequences of publication, especially where information concerns political participation, identifiable individuals, sensitive allegations or vulnerable populations. Accuracy should take precedence over publication speed when a material claim cannot be adequately verified. Corrections should be treated as part of responsible publishing rather than as evidence that every aspect of the underlying research was unreliable.

04 Editorial Independence

Editorial independence requires that research findings be reported according to the evidence and applicable research standards rather than adjusted to satisfy political, commercial or reputational preferences.

A client, sponsor, political organisation or other interested party may legitimately commission research, provide background information or request clarification. Such involvement must not authorise the fabrication of findings, the alteration of genuine responses or the suppression of material limitations in a public report. Where a client has contractual approval rights over publication, those rights should be administered consistently with the agreement and applicable law, and must not result in misleading statements being published under the Moris Poll Pulse name.

Editorial personnel should be able to raise concerns about unsupported claims, misleading presentation and material errors through an appropriate internal review process. A publication should not be changed solely because its findings are inconvenient to a particular political party, candidate, organisation or commercial client. Where legitimate disagreement concerns interpretation rather than factual accuracy, the appropriate response may be a clarification or additional analysis rather than alteration of the original findings.

05 Political Neutrality in Research Reporting

Moris Poll Pulse may publish research involving political parties, elected representatives, candidates, public institutions, electoral issues and government performance. Such coverage should distinguish between measuring political opinions and advocating a political position.

Research questions should not be deliberately designed to produce a preferred political conclusion while being represented as neutral measurement. Political findings should be presented in accordance with the actual research results, even where those findings are favourable or unfavourable to a particular organisation. Editorial language should avoid presenting a forecast as an established electoral outcome or treating a respondent's political preference as a verified factual judgment about another person.

Political neutrality in research reporting does not require concealing relevant evidence or giving equal prominence to unsupported claims. It requires fair methods, accurate attribution and consistent treatment of evidence. Where political research is commissioned, sponsored or otherwise supported by an interested party, relevant disclosures should be made where legally required or necessary to avoid a misleading impression of independence.

06 Commercial Research & Client Influence

Consumer, brand, advertising and institutional research may be commissioned by organisations seeking information relevant to their decisions. The commissioning organisation may define legitimate research objectives, approve the scope of work and provide relevant background information. However, the reported findings should remain consistent with the responses collected and the methods used.

A client should not be permitted to replace unfavourable results with fabricated figures or require unsupported claims to be presented as independently verified findings. Confidential commissioned research may remain unpublished under the relevant agreement; the decision not to publish a confidential study is distinct from publishing a misleading account of its findings. Where selected findings from commissioned research are released publicly, the published material should not omit essential qualifications in a manner that materially changes its meaning. Claims about brand leadership, consumer preference, product superiority or advertising performance should be supported by the relevant research and should not exceed the conclusions that the study can reasonably establish.

07 Research Origin & Source Identification

Before a research publication is released, its origin should be established. The editorial record should identify whether the information comes from original fieldwork, an existing dataset, a commissioned study, an official public record, an external research publication or another source.

Where third-party information is used, the original source should be identified when appropriate and the material checked for relevance, authenticity and current applicability. Secondary reporting should not automatically be treated as equivalent to an original record. Where a material claim depends on official election results, statutory information or government statistics, the relevant authoritative source should be consulted whenever reasonably possible. The date of the source information should be considered separately from the date on which Moris Poll Pulse publishes its analysis.

Source material should not be described as independently collected by Moris Poll Pulse unless that description is accurate. Editorial records should preserve sufficient information to explain the origin of material claims, subject to lawful confidentiality and data protection requirements.

08 Fact Verification Before Publication

Material factual statements should undergo appropriate verification before publication. Verification may involve checking source documents, comparing numerical figures with underlying tables, reviewing research questionnaires, confirming fieldwork dates and examining relevant official records. Names, institutional titles, locations, election dates, constituency descriptions and other identifying details should be checked where they are material to the publication.

Where information cannot be independently confirmed, the publication should identify its source or appropriately qualify the claim. Allegations concerning identifiable individuals or organisations require particular care; a survey response reporting an allegation should not automatically be published as proof that the alleged conduct occurred. The level of verification should reflect the significance of the claim and the foreseeable consequences of an error. Where a material statement remains unsupported, publication should be delayed, revised or omitted rather than presented with unwarranted certainty.

09 Verification of Statistical Findings

Statistical figures should be checked against the relevant approved research tables or analytical records before publication. Percentages, sample counts, subgroup comparisons and other numerical statements should be reviewed for consistency with the underlying data.

Where percentages have been rounded, the publication should avoid implying a level of precision that the data does not support. Totals may differ slightly from 100% because of rounding, multiple-response questions or other documented reasons; such differences should be explained where material. The editorial review should also distinguish between weighted and unweighted results where that distinction affects interpretation. A chart should not present a subgroup estimate as though it describes the entire sample. If an error is discovered after publication, the appropriate correction should identify the affected figures and explain the material change.

10 Sampling & Methodological Disclosure

Research publications should provide sufficient methodological information for readers to understand what was measured and how the findings were obtained. Relevant disclosures may include the population studied, geographic coverage, fieldwork dates, collection method, achieved sample size, recruitment approach, weighting and important limitations.

The precise disclosures required depend on the nature of the study. A qualitative interview study, an online nonprobability survey and a probability-based opinion poll should not be described as though they have identical statistical properties. A large sample should not be presented as proof of representativeness without considering the actual sampling method. Where a margin of sampling error is reported, its use must be appropriate to the study design and accompanied by relevant qualifications.

Methodological details should not be omitted merely because they complicate a simple headline. Where a publication contains only a short summary, readers should be directed to an appropriate methodology statement or accompanying report when available.

11 Questionnaire Accuracy & Context

The wording of research questions is central to interpreting survey results. Editorial staff should confirm that published descriptions of questionnaire findings accurately reflect the questions asked and the response options provided. A question concerning voting intention should not be described as evidence of an actual vote. A question concerning purchase consideration should not be described as proof of a completed purchase.

Question order, response categories and relevant screening conditions may affect interpretation and should be considered where material. Illustrative questionnaires published for educational purposes should be clearly distinguished from questionnaires actually used in completed research. Where a question is quoted, the quotation should accurately reproduce the approved wording, subject to clearly identified translation or formatting adjustments. A publication should not conceal material wording that changes the meaning of the reported finding.

12 Political Polling Publication Standards

Political polling reports should identify the relevant election or political subject, geographic area, fieldwork period and nature of the measurement. Voting intention, party preference, candidate approval, government satisfaction and issue priorities should be treated as distinct research measures.

Editorial headlines should not imply that an election has already been decided when the underlying information concerns a pre-election survey. A poll should not be described as representing every eligible voter unless its methods reasonably support the relevant population-level inference. Differences between polls may arise from fieldwork timing, sampling methods, question wording and other factors; such differences should not automatically be characterised as evidence of misconduct.

Where polling results are presented in comparison with earlier findings, the publication should consider whether the studies are sufficiently comparable. Applicable election-period publication restrictions must be observed, including restrictions concerning exit polls and related dissemination.

13 Election Forecasts & Prediction Records

Election forecasts require particular editorial care because they concern uncertain future outcomes. Every publicly released forecast should have an identifiable publication date and should distinguish between survey findings, analytical estimates and official results. Where a forecast includes projected seats, vote shares or constituency outcomes, the relevant assumptions and limitations should be explained at an appropriate level.

After an election, the original forecast should remain identifiable and should not be silently changed to correspond with the eventual result. A comparison with official results may be added as a separate publication or clearly labelled update. Any correction to an original forecast should preserve an appropriate record of what was initially published, when the correction was made and why it was necessary. A correction of a transcription error is not equivalent to revising a forecast after the outcome becomes known; the distinction should remain visible to readers.

14 Official Election Results

Certified election results must be distinguished from opinion polls, exit polls, media projections and other unofficial estimates. Where Moris Poll Pulse publishes an election-result comparison, the figures should be checked against the competent electoral authority or another appropriately identified authoritative record. The publication should specify the election and relevant date to avoid confusion with earlier or later contests. Where official results are subsequently corrected or revised, the comparison may require a corresponding update. The editorial record should preserve the source used for the official figures. No research publication should claim authority to certify an election outcome.

15 Headlines, Summaries & Presentation

Headlines should accurately reflect the principal findings of the associated research. A headline may be concise and engaging, but it must not materially exaggerate the evidence or create a false impression of certainty. Words suggesting that a result is definitive should be avoided where the underlying information is an estimate or a limited sample finding. A numerical comparison should not be presented as a meaningful difference without considering the relevant uncertainty and methodology.

Executive summaries should reflect the substance of the report rather than selectively emphasising only favourable findings. Visual design, colour, imagery and chart presentation should support comprehension rather than create a misleading impression of magnitude, certainty or institutional endorsement. Where a headline or summary is found to be materially misleading, correction may be appropriate even if the underlying data table is accurate.

16 Charts, Graphs & Visual Research Materials

Charts and graphical presentations should represent numerical information accurately. Axis labels, scales, categories and units should be appropriate to the underlying data. Visual truncation, disproportionate graphic elements or omitted categories must not be used to create a materially misleading comparison. Where a chart contains estimates, projections or modelled information, that status should be identified. Maps should use accurate geographic descriptions and should not imply unsupported constituency-level precision. Photographs and illustrations accompanying research should be relevant to the subject and should not falsely suggest that depicted individuals participated in the study. Corrections to visual materials should be documented where they affect the substantive meaning of a publication.

17 Photographs, Images & Editorial Integrity

Editorial images should be selected and presented in a manner consistent with factual accuracy, lawful use and the rights of identifiable individuals. An illustrative image should not be presented as documentary evidence of an event that it does not depict. Images that have been materially altered should not be described as unmodified documentary photographs. Where an image is used solely for illustration, an appropriate label should be considered when the distinction is necessary to avoid misleading readers.

Photographs involving minors, vulnerable persons, private individuals or sensitive circumstances require additional privacy and editorial consideration. The use of an individual's image does not automatically imply endorsement of Moris Poll Pulse or participation in a particular research study. Material image errors should be corrected through the same accountable editorial procedures applied to written content.

18 Quotations & Attribution

Direct quotations should reproduce the speaker's words accurately, subject to clearly identified translation or permissible editorial formatting. A paraphrase should not be presented as a verbatim quotation. Where a quotation comes from an interview, public statement or external publication, its source should be appropriately identified.

Quotations from survey participants require particular care because the participant may have provided information under conditions of confidentiality. An identifiable participant's statement should not be published without the necessary lawful basis and any applicable permission. Anonymous quotations should not be attributed in a manner that reveals the individual's identity indirectly. Where a material quotation is inaccurate, the publication should be corrected and the correction appropriately documented.

19 Anonymous Sources & Confidential Information

The use of anonymous sources may be justified where disclosure of identity could create legitimate risks or where confidentiality is necessary to obtain information of public interest. However, anonymity does not remove the need to assess the credibility of the information. Editors should consider whether the source has direct knowledge of the matter, whether supporting evidence is available and whether the information can be independently verified.

Confidential participant information must be protected according to applicable research notices, privacy obligations and contractual commitments. A source's identity should not be disclosed merely to satisfy public curiosity where a valid confidentiality obligation applies. Where information cannot be published without creating an unacceptable risk to privacy or safety, the editorial team should consider withholding or further anonymising the material.

20 Privacy & Participant Protection

Research publications must respect the privacy rights of participants. Aggregated findings should be prepared and reviewed with appropriate safeguards against the identification of individual respondents. Particular care is required where datasets contain small subgroups, sensitive characteristics, precise locations or combinations of information that may permit indirect identification.

Identifiable political opinions, health information and other protected information must be handled according to applicable law. Editorial staff should not assume that consent to participate in a survey automatically authorises publication of identifiable responses. Where participant information is included in a public report, the relevant legal basis and disclosure conditions must be established. Corrections involving personal information may require additional privacy review before publication.

21 Conflicts of Interest

Editorial personnel, researchers and relevant decision-makers should disclose material interests that could reasonably affect their judgment concerning a publication. Such interests may include financial relationships, political involvement, employment connections or other circumstances relevant to the subject of the research.

Disclosure does not necessarily require automatic exclusion from every activity; the appropriate response depends on the nature and significance of the conflict. Where a conflict presents a material risk to editorial independence, responsibilities may need to be reassigned or additional review introduced. Research sponsorship or client relationships should be disclosed publicly where required by law or necessary to prevent a misleading impression of independence. The existence of a commercial relationship must not be concealed where its omission would materially affect how readers understand the publication.

22 Sponsored & Commissioned Research Disclosures

Research commissioned or funded by a third party may be published when the relevant contractual, legal and editorial conditions permit. Where sponsorship or commissioning information is material to understanding the publication, appropriate disclosure should be considered. A commissioned study should not be described as independently initiated by Moris Poll Pulse if that description is inaccurate.

The identity of a sponsor does not, by itself, determine the accuracy of the research; the relevant methods, evidence and reporting standards remain central. Confidentiality obligations may restrict disclosure of certain commercial information, but they must not be used to support false statements about research origin or independence. Where a client provides approved public statements, those statements should be distinguished from independently verified research findings.

23 Separation of Research & Opinion

Research findings, editorial analysis and opinion commentary should be distinguishable to readers. A statistical finding should not be presented as a personal judgment, and an opinion should not be represented as a verified research result. Where an article contains interpretation or commentary, that material should be supported by the available evidence and clearly identified where necessary.

Political commentary may involve contested perspectives. Such perspectives should be attributed accurately and should not be confused with measured public opinion. Research analysis may reasonably draw conclusions from evidence, but the strength of those conclusions should correspond to the strength of the supporting information. A correction may be required where a publication presents an unsupported interpretation as though it were an established fact.

24 Factual Errors & Correctable Material

A factual error may involve an incorrect name, date, location, numerical figure, source attribution, quotation, chart label, research description or other verifiable statement. Not every disagreement concerning a research publication establishes that an error has occurred. A person may disagree with the interpretation of a poll without demonstrating that the underlying figures were inaccurately reported.

Similarly, a forecast that does not match a subsequent election result is not automatically evidence that the original forecast was incorrectly published. Forecasting uncertainty must be distinguished from a factual publication error. Where an error is verified and material to reader understanding, the editorial team should correct it through the appropriate procedure. The nature and prominence of the correction should reflect the significance of the original error.

25 Types of Editorial Corrections

  • Correction: appropriate where a publication contains a verifiable factual mistake that changes or could reasonably affect reader understanding.
  • Clarification: appropriate where the original statement is not strictly false but is insufficiently clear or likely to be misunderstood.
  • Update: appropriate where new information becomes available after the original publication.
  • Retraction: may be necessary where a publication contains fundamental defects that make its principal findings unreliable or where continued publication would be materially misleading.
  • Editorial note: may be used to explain a significant dispute, ongoing review or change in the status of a publication.

These actions serve different purposes and should not be used interchangeably merely for convenience.

26 Minor Editorial Changes

Minor changes may include correction of spelling, punctuation, formatting, broken links or other issues that do not materially affect the meaning of a publication. Such changes may ordinarily be made without a prominent correction notice, provided that they do not conceal a substantive alteration. An apparent typographical error involving a numerical figure, candidate name or election result may be material and should not automatically be treated as minor. The editorial team should consider the effect of a change on reader understanding rather than relying solely on the apparent size of the edit. Where a minor correction later proves to have substantive consequences, an appropriate public correction should be added.

27 Material Corrections

A material correction is appropriate where a verified error affects the substance, interpretation or reliability of a publication, for example incorrect polling percentages, an inaccurate sample description, a mistaken election date, an incorrect official result or a materially misleading headline.

The correction should identify the information that was wrong, provide the accurate information and indicate when the correction was made. Where practicable, the notice should appear on the affected publication rather than solely on a separate corrections page. The original publication date should remain identifiable. A material correction should not be concealed by silently replacing the relevant text without an appropriate record.

28 Clarifications

A clarification may be issued where wording is ambiguous, incomplete or susceptible to a material misunderstanding, even if the original statement is not demonstrably false. Clarifications should explain the intended meaning and provide relevant additional context. They should not be used to disguise a factual correction that should properly be acknowledged as such. Where the ambiguity affects a headline, chart or prominent summary, the clarification should be visible in the relevant location. The purpose of clarification is to improve understanding without misrepresenting the original publication history.

29 Updates & Developing Information

A publication may require an update because of new official information, subsequent research, additional source material or changing circumstances. An update differs from a correction when the original publication was accurate according to the information available at the time. Updated content should identify the relevant date where necessary to prevent confusion between original findings and later developments. Election forecasts should not be retrospectively replaced with official results; the results may be added as a clearly identified subsequent comparison. Where a publication is substantially rewritten, the editorial team should consider whether a new article or report would provide a clearer historical record.

30 Retractions & Withdrawals

Retraction may be appropriate where a publication contains serious defects that undermine its central findings or where continued presentation as reliable research would be materially misleading, including fabricated data, fundamental methodological failures, material source falsification or other defects that cannot reasonably be addressed through an ordinary correction.

A retraction should ordinarily identify the affected publication and explain the reason for withdrawal, subject to legal, privacy and safety considerations. Where legally permissible and appropriate, the original publication record should remain identifiable with a prominent retraction notice. Complete removal may be necessary where continued availability would violate law, disclose protected information or create other serious legal concerns. Retraction decisions should be subject to senior editorial review and documented internally.

31 Correction Requests From the Public

Moris Poll Pulse should provide an accessible means for members of the public to report suspected factual errors. A person submitting a request should identify the affected publication and explain the information believed to be inaccurate. Supporting evidence may include official records, original source documents, research tables, dated publications or other relevant materials.

A request does not need to come from a political organisation, research client or directly affected individual to be considered. Complaints should be assessed according to the evidence and significance of the issue, not the status or influence of the person submitting them. Submitting a correction request does not guarantee that the requested change will be made. Where the evidence does not establish an error, the editorial team may decline the correction and explain the decision where appropriate.

32 Receipt & Acknowledgement of Requests

Correction requests submitted through the designated website form should receive an automated acknowledgement after successful submission, confirming receipt and providing a unique reference number that allows the editorial team to locate the request and support subsequent correspondence. An automated acknowledgement must not imply that the complaint has been verified or that a correction has already been approved. The operator should maintain an appropriate record of the submission date, publication concerned, issue raised and subsequent review activity. Personal information submitted through the form must be handled according to the applicable Privacy Policy.

33 Initial Editorial Assessment

Following receipt, the editorial team should determine whether the request identifies a specific publication and a reasonably identifiable concern. The initial assessment may consider whether the issue involves a factual error, methodological dispute, privacy concern, copyright matter, request for clarification or general disagreement. Requests involving immediate legal or safety risks may require expedited handling. Where the information provided is insufficient, the team may request clarification or supporting evidence. The initial assessment should not determine the outcome solely on the basis of the complainant's identity, political affiliation or commercial relationship. Where a matter falls outside the scope of editorial corrections, it may be referred to the appropriate legal, privacy or support channel.

34 Evidence Review & Fact Checking

A substantive review should examine the relevant publication, available source records and the evidence supplied by the complainant. Where the issue concerns research data, the review may require examination of approved tables, questionnaire records, fieldwork documentation or analytical calculations. Where the issue concerns an official election result, the relevant authoritative electoral record should be consulted. Where the issue concerns a quotation or attribution, the original source material should be checked where available.

The editorial team should distinguish between a verified error and a difference in reasonable interpretation. Where additional expertise is necessary, the review may involve research personnel, statistical specialists, legal advisers or other appropriate reviewers. The outcome should be documented sufficiently to explain the decision.

35 Independence of Correction Decisions

Correction decisions should be made according to evidence, applicable law and the editorial standards established in this policy. The political or commercial consequences of acknowledging an error should not determine whether a correction is made. A client or sponsor may provide relevant factual information, but should not be permitted to require an unsupported correction or prevent a necessary public correction. Where the person responsible for the original publication has a material conflict of interest, additional independent review may be appropriate. Senior editorial oversight should be available for disputes involving significant public interest, election forecasts or allegations of research misconduct.

36 Response Periods & Priority Handling

The editorial team should aim to acknowledge correction requests promptly and review them within a reasonable period proportionate to their complexity. For operational planning, Moris Poll Pulse may adopt a target of acknowledging requests within 2 business days and providing an initial assessment within 7 business days.

These are proposed service targets rather than statutory deadlines or guarantees. Complex matters may require additional time, particularly where archived records, external verification or legal review are necessary. Requests involving an active election, a significant numerical error, a privacy risk or a materially misleading public claim should receive priority according to the seriousness of the issue. Where applicable law establishes a shorter or otherwise mandatory deadline, the legal requirement takes precedence. The complainant should be informed of material delays where reasonably practicable.

37 Publication of Correction Notices

Where a material correction is approved, the affected publication should display an appropriate correction notice identifying the nature of the error and the corrected information without unnecessarily repeating harmful or sensitive material. The correction date should be visible. Where the original error appeared in a chart, headline or summary, the corresponding presentation should be corrected as appropriate. The notice should not imply that the entire publication was inaccurate where the error was limited to a specific element. Where the correction materially changes the principal conclusion, that effect should be explained. The purpose is to provide readers with an accurate understanding of both the corrected information and the publication history.

38 Correction History & Transparency

Moris Poll Pulse should maintain an internal record of material corrections, clarifications, updates and retractions, identifying the affected publication, the original issue, the action taken, the date and the responsible reviewer. Where appropriate, public-facing correction history may be displayed on the affected publication or within a dedicated corrections archive. The archive should not expose confidential participant information, internal security details or other information that cannot lawfully be disclosed. Historical records should be maintained in accordance with applicable retention requirements. The objective is to support accountability without creating unnecessary privacy or security risks.

39 Election Prediction Corrections

Corrections to election forecasts require particular care because the eventual outcome may become known after the forecast was published. An original prediction should not be changed retrospectively merely because the official result differs. Where a genuine publication error occurred, such as a transposed figure or incorrectly labelled constituency, the correction should identify the error and preserve an appropriate record of the original publication. A later analytical revision should be labelled as a new forecast or update rather than presented as the original prediction. Post-election comparisons should use the appropriate official results and should distinguish between forecast accuracy and publication accuracy. The editorial team should maintain sufficient historical documentation to support credible review of published predictions.

40 Corrections to Consumer & Brand Studies

Consumer and brand research may require correction where published figures, product descriptions, sample details or conclusions are materially inaccurate. A client request to change an unfavourable result does not itself establish that the result is wrong. Where a correction concerns a commissioned study, the editorial team may need to review the relevant agreement and confidential research records. Public corrections should disclose sufficient information to prevent misleading interpretation while respecting legitimate confidentiality obligations. A correction should not create unsupported claims about product superiority, consumer preference or commercial performance.

41 Privacy-Related Removal Requests

A request to remove or modify information because of privacy concerns should be assessed separately from an ordinary factual correction where appropriate. Personal information may be accurate yet still require restriction or removal under applicable law. The editorial team should coordinate with the designated privacy contact when a request concerns identifiable respondents, sensitive information or statutory privacy rights. Where necessary, publication may be temporarily restricted while a serious concern is reviewed. The outcome should comply with applicable data protection requirements and relevant legal obligations. A public correction notice should not disclose additional personal information in an attempt to explain a privacy-related change.

42 Legal Complaints & Defamation Concerns

Complaints alleging defamation, unlawful publication, infringement of rights or other legal issues should be referred to the appropriate legal reviewer. Such complaints may require examination of the publication, source evidence, applicable law and the nature of the alleged harm. A legal complaint does not automatically establish that the publication is inaccurate or unlawful. Equally, the existence of an editorial review procedure does not remove the operator's responsibility to comply with binding legal requirements. Where appropriate, the publication may be corrected, clarified, restricted or removed. The decision should be documented and should not be represented as a legal determination beyond the authority of the responsible organisation.

43 Copyright & Attribution Complaints

Rights holders may report suspected unauthorised use of protected material or incorrect attribution. The complaint should identify the relevant material and explain the basis of the claimed rights, and the editorial team may request supporting information where necessary. Where infringement is established, appropriate action may include correction of attribution, replacement of material, restriction of access or removal. Statutory copyright exceptions and other lawful uses must be respected. Complaints should not be used to suppress legitimate reporting or research analysis where the relevant use is legally permitted.

44 Media Correction Requests

Media organisations may request clarification or correction of Moris Poll Pulse publications. Similarly, Moris Poll Pulse may contact media organisations where its findings have been materially misquoted or misrepresented. The objective of such correspondence should be to establish accurate reporting rather than to prevent legitimate criticism or independent editorial analysis. Requests should identify the relevant publication, disputed statement and supporting evidence. Where a media organisation has accurately quoted a subsequently corrected Moris Poll Pulse report, the operator should consider providing appropriate notification of the correction. No request should falsely imply that a publisher is legally required to adopt a particular interpretation where the law does not impose such a requirement.

45 Social Media & Short-Form Publications

Research findings may be communicated through social media posts, short videos, infographics or other condensed formats. Such formats should preserve the essential meaning of the underlying research and should not remove qualifications that are necessary to prevent a materially misleading impression. Where appropriate, posts should link to the full report or methodology. If a material error is identified in a social media publication, the team should correct the content through the available platform functions and publish an appropriate clarification where necessary. Deleting an inaccurate post without any explanation may be insufficient where the error has already circulated widely.

46 Distribution of Corrected Research

Where a material correction affects a report that has been distributed to media organisations, clients or other recipients, the editorial team should consider whether direct notification is appropriate, depending on the significance of the correction, the original distribution and the foreseeable consequences of continued reliance on the inaccurate material. Where corrected files are issued, they should be clearly identified by version or date. The operator should not knowingly continue distributing an outdated report as though it remains the current approved version. Confidential distribution lists and recipient information must be handled according to applicable privacy and contractual requirements.

47 Internal Editorial Responsibilities

Editorial responsibilities should be allocated to appropriately authorised personnel. Research staff may be responsible for confirming methodological and statistical details, while editorial personnel may be responsible for clarity, attribution and publication accuracy. Senior reviewers should oversee material corrections, retractions and significant disputes. Legal or privacy specialists should be consulted where a publication raises issues beyond ordinary editorial review. Responsibilities should be documented sufficiently to prevent uncertainty about who may approve substantive changes. No individual should be permitted to alter published research records without appropriate authorisation and traceability.

48 Editorial Recordkeeping

The organisation should maintain appropriate records supporting its published research and editorial decisions, including approved publication versions, relevant source documents, methodology information, analytical tables, correction decisions and associated correspondence. Retention periods must be determined according to legal requirements, contractual obligations, research needs and privacy considerations. The preservation of editorial records does not authorise indefinite retention of identifiable participant information. Access to internal records should be restricted according to legitimate operational responsibilities, and records protected against unauthorised alteration or disclosure.

49 Training & Quality Review

Personnel involved in preparing or approving research publications should receive appropriate guidance concerning factual accuracy, statistical interpretation, confidentiality, political neutrality and correction procedures. Editorial review practices should be assessed periodically to identify recurring errors and opportunities for improvement. Where a significant correction reveals a weakness in the publication process, the organisation should consider whether additional controls or training are necessary. Quality review should focus on preventing repeat errors rather than discouraging staff from reporting concerns. Internal assessments may remain confidential where appropriate, but the organisation should not use confidentiality to conceal public corrections that are necessary for accurate reporting.

50 Public Feedback & Good-Faith Criticism

Moris Poll Pulse welcomes evidence-based feedback concerning its research publications and editorial practices. Members of the public, researchers, journalists and other interested persons may identify errors, question methods or offer alternative interpretations. A disagreement does not necessarily establish an editorial failure, but a credible concern should be assessed fairly. The organisation should not retaliate against individuals merely for submitting legitimate complaints or criticism. Abusive, threatening or fraudulent submissions may be addressed through proportionate measures consistent with applicable law. The objective of public feedback is to support accountability and improve the accuracy and clarity of published information.

51 Final Editorial Authority & Appeals

The responsible publisher retains authority over editorial decisions concerning its publications, subject to applicable law and contractual obligations. Where a correction request is declined, the complainant may provide additional evidence or request further review through the designated channel. A further review should consider whether new information materially affects the original decision. The operator is not required to conduct unlimited repeated reviews of substantially identical submissions without new evidence, except where applicable law requires otherwise. Legal, regulatory and statutory remedies remain available to eligible persons. This policy does not restrict a person's right to approach a competent authority or court.

52 Changes to This Policy

Moris Poll Pulse may update this Editorial & Corrections Policy to reflect changes in research activities, publication practices, legal requirements or internal responsibilities. The current approved version should identify its effective date. Material changes should be documented, and previous versions retained where appropriate. Changes should not be used to retrospectively justify deliberate falsification or conceal an earlier material error. The policy should be reviewed periodically to confirm that its stated procedures correspond to actual operational practices.

53 Contact the Editorial Team

For factual corrections, methodology clarifications, research attribution or other editorial matters, please contact the relevant team.

Editorial Enquiries: editorial.pollpulse@morismedia.com
Correction Requests: corrections.pollpulse@morismedia.com
Media Enquiries: pollpulse.media@morismedia.com
Privacy Enquiries: privacy.pollpulse@morismedia.com
Responsible Publisher: [Insert Verified Legal Entity]

This policy should not be represented as operational until the responsible publisher has approved the procedures, designated the editorial team and activated the relevant contact channels.

✦ Request an Editorial Correction

Found Something That Needs a Second Look?

Accuracy is a shared responsibility. If you believe a Moris Poll Pulse publication contains a factual error, misleading figure, incorrect attribution or material omission, you can submit the details for editorial review. Supporting documents or links may help the team assess the issue.

Submitting a request does not mean that an error has been established. Every substantive request will be considered according to the available evidence and the applicable editorial standards.

Contact information is used for handling the editorial request and related correspondence. A telephone number is not required.